CJI Group Limited
Warm, light-filled living room in a completed Willoughby Row home by CJI Group
Homeowner Care

Our commitment continues after move-in.

At CJI Group, handing over the keys isn't the end of our relationship with our homeowners. We stand behind the homes we build and are committed to providing support long after move-in.

Every CJI home is backed by new home warranty coverage provided through Pacific Home Warranty, giving our homeowners added confidence and peace of mind in their new home.

Here When You Need Us

We're here to help.

If you've encountered an issue with your CJI home that you believe may require warranty attention, our Homeowner Care team is here to assist.

Submit a warranty request with as much information as possible. Providing a detailed description and supporting photos will help our team review your request efficiently and determine the appropriate next steps.

Confidence in your new home.

CJI Group partners with Pacific Home Warranty to provide new home warranty coverage for our homes.

Our Homeowner Care team works with homeowners to help address warranty-related concerns and guide them through the appropriate process when assistance is required.

Pacific Home Warranty
Warranty Request

Tell us how we can help.

Please provide the information below and describe the issue you're experiencing. The more detail you can provide, the better our team can understand your request.

Homeowner Information

Home Information

Warranty Request

Photos or Supporting Documents

Photos can help our team better understand the issue.

Drag and drop files here, or

CJI Group may contact you for additional information or to coordinate access to your home.

We're proud to stand behind the homes we build.

Your home is an important investment, and your experience as a CJI homeowner matters to us. Our Homeowner Care team is here to provide support and help you enjoy your CJI home with confidence.